Shipping Policy

Delivery

We offer complimentary free shipping worldwide on all frames purchased from our website. Your brand-new frames will be with you within 3-5 working days.

Taxes & Duties

All customers purchasing in the UK will be charged VAT. For all purchases that are delivered outside the UK we do not include any VAT or local import charges. You will be responsible for any additional charges that may be required at the request of your local import and customs governing body. Please note, unfortunately we have no control over such charges, nor are we able to predict these possible additional charges. If you do require any further information regarding these charges, please contact your local customs office before placing your order.

Insurance of Your Order

We insure your purchase during the time it is in transit until it is delivered to your specified delivery address. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you have specified a recipient for delivery purposes other than yourself (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfilment by Kirk Originals, and transfer of responsibility in the same way.

On receipt of your goods, please check that the number of boxes received matches the documentation and that the package is not damaged, wet or tampered with in any way. If you do notice anything unusual about your order please notify Kirk Originals immediately by email to customercare@kirkoriginals.com stating the nature of the problem.

Shipping Address Details

Please make sure that the shipping address entered is correct as we’re unable to redirect orders once they are dispatched to you. Please note, before we can dispatch your purchases, we may need to confirm your details with your card issuer. This security measure is for your protection, and we will do our best to keep any delays to a minimum.

Please note that we are only able to deliver to one address per order. If you would like to send purchases to multiple addresses, please place a separate order for each destination.